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Community Navigator Program

The Community Navigator Program is a personalized, client-centered program designed to support individuals impacted by Acquired Brain Injury (ABI), as well as their caregivers. This one-on-one, non-medical service provides compassionate care in identifying the unique needs, circumstances, and goals of each client. 

The program helps clients to navigate and access a wide range of community resources, offering guidance and advocacy along the way. By focusing on empowerment and individualized care, the Community Navigator Program enables participants to more confidently navigate life after brain injury enhancing their overall well-being and quality of life.

The Community Navigator Program helps NBIS clients by:

  • Addressing client and caregiver questions while guiding them through the complexities of various systems.

  • Co-developing tailored action plans based on the needs of the client

  • Assisting clients in implementing self-management strategies to navigate the challenges of ABI and caregiver roles

  • Connecting individuals to community resources, such as financial assistance, rehabilitation services, employment services

  • Offering ongoing case management as needed

  • Providing support for applications and related processes (support in navigating complex systems)

Book an Appointment
Fill out a Referral

What clients are saying

NBIS....great group of people devoted to the care and help of so many people in Nanaimo....my son included.

G.C.

Caregiver
I like NBIS because I feel I finally have a voice after my mva/tbi. With Mick as my advocate, giving me some much needed guidance, encouraging me to go to educational programs I previously had no awareness of. NBIS is helping me learn how to function more effectively in my 'new/isolating world.

J.N.

Client
The support you give really means a lot and is helping me to get on the right track.

J.B.

Client
The program has been eye opening. It's helpful because it is like connecting with someone else that has gone through the same thing.

M.J.

Client
  • Want to learn more about the Community Navigator Program?
  • Phone: 250-753-5600 Ext. 1
  • Email: intake@nbis.ca
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